Return/Exchange

Exchange & Return Policy – Scents Inn

Assalamualaikum Wr. Wb.,

Dear valued customer,

At Scents Inn, your satisfaction is our priority. We sincerely apologize if our product did not meet your expectations, and we are here to make things right. This page is designed to guide you through our simple exchange and return process.

Our Policy:
In keeping with the principles of Sunnah, we accept returns for perfumes that you are not fully satisfied with.

Terms & Conditions:

  • Eligibility: Returns and exchanges are valid for 50ML perfume bottles only.
  • Condition: Perfumes must have at least 90% of the product remaining in the bottle.
  • Timeframe: Requests for returns or exchanges must be made within 10 days of purchase.

Processing Time:
It may take 5-6 working days to process your request. We appreciate your patience as we work to ensure your satisfaction.

Thank you for choosing Scents Inn. If you have any questions or need further assistance, please do not hesitate to contact us.

Warm regards,
The Scents Inn Team